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Partner Protection

Warranty Policy

POWER & GRACE offers product-specific warranty coverage. Certain premium models qualify for up to 5-year warranty—check the individual product documentation for the applicable period.

Warranty coverage is not uniform across all products. The product datasheet and order confirmation take precedence.

Product-Specific Warranty Periods

Product CategoryTypical Warranty Period
Wired Microphones2 Years
Wireless Microphone Systems2 Years
Portable Speakers & PA Systems1 Year
Power Amplifiers2 Years
Mixing Consoles1 Year
Studio Headphones2 Years
Select Premium ModelsUp to 5 Years*

* Up to 5-Year Warranty applies only to select premium models. Confirm in the product documentation.

Coverage

  • Manufacturing defects
  • Component failure under normal use
  • Production-related electrical faults

Exclusions

  • User-caused physical damage
  • Unauthorized modifications
  • Normal wear and tear
  • Incorrect power supply or voltage
  • Liquid damage unless the model is rated for it

How to Make a Claim

01

Locate Purchase

Find the order or invoice in your account.

02

Identify Product

Prepare the SKU and serial number.

03

Submit Request

Select Repair and describe the warranty issue.

04

Assessment

Our team confirms eligibility and next steps.

05

Resolution

Approved claims proceed to repair or replacement.

Need to submit a warranty claim?

Sign in to submit a service request linked to your order.